FAQs

An online calendar of library events can be found by clicking “Calendar” from “Classes & Events” top drop-down on the library website homepage.

TIP:
Click on the “Calendar of Events” icon in the middle of the home page (www.wtcpl.org) to see ALL programs at ALL locations. You could also choose to view programs at only one location! It’s all there for you!

An all-in-one FAX/Scan/Copy machine is now available for public use at all library locations. Customers can send outgoing domestic FAX documents at no charge. Customers may also scan documents and save them to a personal flash drive or send them to their email address at no charge. FAXing and scanning is entirely self-serve by following on-screen prompts to use the machine.

Customers cannot receive a FAX at the library; there is outgoing FAX service and scanning only.

Yes. There is a $.10 per page charge for copying in black-and-white or $.25 for color copying (available at all locations).

Information about library study and meeting rooms may be found HERE.

Yes. There is a per page charge for printing: $.10 for black-and-white and $.25 for color printing.

The library offers eBooks and eAudiobooks. You will find all the information here.

We have a limited number of public computers available for the public. At all locations, computer sessions are controlled by PC Reservation software. Public computers are available with a one-hour time limit. PC Reservation assigns computers to customers based upon availability.

Public computer reservations may be made for the same day or the next business day by calling ahead.

If you feel you may have a legitimate need to remain on a computer longer than two hours, please discuss this with library staff BEFORE you log on to the computer to start your session.

Yes. Once your computer is configured for one of the locations, it will not need set up again if you visit another W-TCPL location.

First, make sure that your wireless card is turned on. Consult your instruction manual for information on how to turn on the wireless capabilities for your device. Make sure that your LAN settings are set to “automatically detect settings” and leave the proxy server settings unchecked. These options can be found in the control panel and Internet options. Also, make sure that your computer is set to obtain the DNS server automatically. This option is found in your TCP/IP network properties.

Viruses can come from a variety of sources. It is strongly recommended that all users have up-to-date anti-virus protection and all appropriate update patches have been applied to your computer.