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CONSTRUCTION NOTICE: The Howland Library is closed for expansion and renovation until Spring 2027. 
NOTICE: All W-TCPL locations & services will be closed on October 12 for Columbus Day.

FAQs

You've Got Questions, We've Got Answers . . .

Select your topic from the categories below.

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All Library FAQs

WiFi

Can I connect to the printers or other software the library offers?

Yes! Public printing is available at all of our locations. Just click on the wireless printing logo at the bottom of the page when you sign into our wireless network or visit our wireless printing page for more information on the ways you can connect and print.

WiFi

Is there a charge to use the wireless Internet system?

No, there is no charge to access the library’s Wi-Fi!

WiFi

Is technical support available at the library for my wireless device?

No. Technical support from the library staff is not available. You must be familiar with your device and know how to set it up for wireless access.

WiFi

Do I need any special software to connect?

You should not need any special software to connect. The drivers for your wireless network card may need to be updated if you are having trouble connecting.

WiFi

Will my Mac/Smartphone/Tablet/Ultrabook computer work with the library’s wireless?

Yes, as long as it supports 802.11b/g/n.

WiFi

Is it difficult to connect to your wireless network?

Not usually. Most laptops that come configured for wireless access can automatically pick up the wireless signal. If yours does not, you will have to know how to use your wireless device’s configuration software to connect to the wireless network.

WiFi

Is there a password to access the wireless network at the library?

Yes for security reasons, we have had to password protect our wireless network. The password is freewifi and is the same for all WTCPL locations.

WiFi

What do I need to connect to the wireless network in the library?

You need a 802.11 b/g/n compatible wireless network card. Many new laptop computers have wireless built-in. Check with your laptop manufacturer for your options.

Lockers

Once the locker door closes, can I re-scan my card to open the door and get back in?

Once a locker door closes, you have 1 minute to re-scan your library card if you need to access the locker again. After 1 minute, the door will remain locked.

Lockers

Should I put my items back in a locker when I am returning them?

Do not return items to a locker. Place all library items you are returning in the outdoor book/media drops.

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